Terms of Service

Last updated: October 8, 2026

These Terms of Service ("Terms") govern website design and related services provided by Blur Innovations ("Blur," "we," "us") to you ("Client," "you"). By placing an order, you agree to these Terms.

1. Services

Blur designs, builds, and launches websites and related digital systems for local businesses. Each order includes the package selected at checkout plus any add-ons confirmed in writing. Work begins after payment and after you provide the content and materials we request (business details, logo, photos, services, pricing, policies, and access needed for integrations).

2. Payment

• Setup fee. The package price selected at checkout is due at the time of order and is processed securely through our payment provider.
• Add-ons. Add-on pricing shown on the order page is a starting estimate. Final add-on pricing is confirmed in writing after a short discovery of the systems you already use. Add-on work begins only after you approve the final quote.
• Care plans. Monthly care plans, if selected, begin at launch and are billed monthly. You may cancel anytime; cancellation takes effect at the end of the current billing period.
• Third-party costs. Domain registration, payment-processor fees, booking-platform subscriptions, and other vendor charges are your responsibility and are paid directly to those vendors.

3. Revisions and approval

Your package includes the number of revision rounds stated on the order page. We will send you a private staging preview of your site. Your site does not launch until you approve it in writing. Revision requests beyond the included rounds, or requests that change the agreed scope, will be quoted as a change order before work continues.

4. Cancellations and refunds

• If you cancel before build work has begun, you receive a full refund of the setup fee.
• Once build work has begun, the setup fee is non-refundable, because each site is custom work built to your order.
• Add-on work that has not started is fully refundable. Add-on work in progress is refunded for the unperformed portion.
• To cancel, email blurinnovations@gmail.com.

5. Your responsibilities

• Provide accurate business information and timely content (text, photos, logo, policies).
• Own or have the rights to everything you provide — you are responsible for ensuring your content does not infringe anyone's rights.
• Register and maintain your domain in your own name and account; complete any verification steps your vendors (payment processors, Google, booking platforms) require.
• Designate one decision-maker for approvals so the project keeps moving.

6. Ownership

Upon final payment, you own the website design, content, and code delivered for your project, and you may use, modify, and transfer them freely. Your domain, hosting accounts, payment accounts, and business listings remain yours at all times — Blur never takes ownership of your accounts. Blur retains the right to reuse general techniques, templates, and know-how developed in the course of its work.

7. "Website you like" submissions

If you share a website you admire during intake, we use it for style and structural direction only. We never copy another site's design, text, images, or branding.

8. Third-party services

Integrations (payment processors, ordering platforms, booking tools, Google services) depend on those vendors' terms, approvals, and availability. We configure these systems for you but cannot guarantee a vendor's approval, API access, or continued service. Vendor outages or policy changes are outside our control.

9. Warranties and liability

We warrant that your site will be built to the agreed scope and will function as demonstrated in your approved staging preview at launch. Beyond that, services are provided "as is." To the maximum extent permitted by law, Blur's total liability for any claim is limited to the amount you paid for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits.

10. Changes to these Terms

We may update these Terms from time to time. The version in effect at the time of your order applies to that order.

11. Contact

Questions about these Terms: blurinnovations@gmail.com.